Patient intake operating system
RecoverFlow captures inbound patient inquiries, runs AI-powered intake, sends automated SMS and email follow-ups, reactivates dropped leads, and surfaces a revenue dashboard — all HIPAA-conscious and built for spine, pain, and orthopedic specialty clinics.
What you get
Conversational patient intake — never diagnoses, never recommends treatment. Routes urgent cases to staff, pushes everyone else toward a consultation booking.
Auto-sent templates at 10 minutes, 24 hours, and 3 days. Personalized at scale. Each message routes to the right next step — never clinical, always compliant.
Real-time status tracking across the full patient journey — New Lead through Booked Consult to Reactivated. Filters by status, source, date, urgency.
New leads today, AI contacts, booked consults, reactivated leads, estimated revenue recovered. Built for the Monday morning review.
Automated Monday morning digest — total leads, booked consults, missed leads recovered, estimated revenue recovered. Delivered to your inbox.
Reaches leads who went cold — targets by status, uses personalized templates, runs on a schedule you control. Designed to recover revenue you already earned.
The AI intake agent
The AI intake agent runs 24/7. It greets every patient inquiry, asks one question at a time, routes emergencies to staff, and pushes everyone else toward booking a consultation. No staff hours burned on first-contact intake.
Through your website form, phone intake, or referral. The AI agent greets them immediately and starts the conversation.
Condition interest, new vs existing patient, preferred contact method, preferred appointment window. No clinical questions, no advice, no diagnoses.
If the patient mentions symptoms requiring immediate attention, the AI routes to your clinic staff immediately — with a prompt to call 911 if needed.
Your booking link is sent to the patient. The AI confirms the appointment and updates the lead status in your pipeline.
Follow-up at 10 minutes, 24 hours, and 3 days. Each message is personalized, HIPAA-conscious, and pushes toward the consultation.
Healthcare communication has rules. RecoverFlow's AI agent is built around them.
Revenue dashboard
Reactivation campaigns
Most clinics lose 30-40% of their leads after the first contact. Reactivation campaigns bring them back — automatically, at scale, on your schedule.
Select which lead statuses trigger reactivation —
Specialty clinics lose patients not because they offer bad care — but because the gap between
The appointment shouldn't depend on whether someone had time to call back.